Resumé
I am a product development + digital strategy + creative technology + project management hybrid with over 25 years of experience in digital media. I lead teams that make awesome things with technology.
Skills
Product Strategy & Planning
System & Process Modeling
UX Research & Design
UI Design
Concept Development
Team Leadership
Workshop Leadership
LLM-assisted Research
Project Planning
Technical Documentation
New Business Development
Public Speaking
Experience
Experience
Creative Tech Consultant
Freelance | NYC | 2022-2025
Developed Brooklyn-based large language model "laboratory" for experimentation with local and hosted models and retrieval augmented generation
Local large language model strategy and tactics for a variety of clients across varied industries, including system/prompt engineering, AI tooling/pipeline assessments and deployment strategies and tactics
Creative Tech Consultant
Freelance | NYC | 2022-2025
Developed Brooklyn-based large language model "laboratory" for experimentation with local and hosted models and retrieval augmented generation
Local large language model strategy and tactics for a variety of clients across varied industries, including system/prompt engineering, AI tooling/pipeline assessments and deployment strategies and tactics
Creative Tech Consultant
Freelance | NYC | 2022-2025
Developed Brooklyn-based large language model "laboratory" for experimentation with local and hosted models and retrieval augmented generation
Local large language model strategy and tactics for a variety of clients across varied industries, including system/prompt engineering, AI tooling/pipeline assessments and deployment strategies and tactics
LLM case study research and planning
Creative and technical feedback for a variety of clients across varied industries
"Deep research" services, bringing deep and nuanced detail to niche subject matter studies
Web application design and deployment
LLM case study research and planning
Creative and technical feedback for a variety of clients across varied industries
"Deep research" services, bringing deep and nuanced detail to niche subject matter studies
Web application design and deployment
Chief Creative Officer
Halo Media, LLC | NYC | 2019-2022
Responsible for year-on year growth of the creative department as well as expanded company-wide financial and organizational goals.
Led Halo's creative department comprised of 15 design directors, UX architects and UI/product designers
Completely restructured and grew Halo's creative department while also implementing an agency-wide project management discipline and establishing best practices for product development, SDLC workflow, and user experience research/design
Final authority on all agency creative output
Strategic lead for new business initiatives
Chief Creative Officer
Halo Media, LLC | NYC | 2019-2022
Responsible for year-on year growth of the creative department as well as expanded company-wide financial and organizational goals.
Led Halo's creative department comprised of 15 design directors, UX architects and UI/product designers
Completely restructured and grew Halo's creative department while also implementing an agency-wide project management discipline and establishing best practices for product development, SDLC workflow, and user experience research/design
Final authority on all agency creative output
Strategic lead for new business initiatives
Chief Creative Officer
Halo Media, LLC | NYC | 2019-2022
Responsible for year-on year growth of the creative department as well as expanded company-wide financial and organizational goals.
Led Halo's creative department comprised of 15 design directors, UX architects and UI/product designers
Completely restructured and grew Halo's creative department while also implementing an agency-wide project management discipline and establishing best practices for product development, SDLC workflow, and user experience research/design
Final authority on all agency creative output
Strategic lead for new business initiatives
Established Halo Labs skunkworks group to expand the company's ability to develop in-house products and serve the needs of smaller, entrepreneurial clients
Established organization-wide user experience design discipline
Created and executed annual employee review process
Hiring and mentoring of all creative staff, including user experience designers, user interface designers and sub-department heads.
UX lead for select, high-profile projects and clients
Clients included Mercer/Marsh McLennan Group, Universal Music Group, Google, Spartan Race, FIBA
Established Halo Labs skunkworks group to expand the company's ability to develop in-house products and serve the needs of smaller, entrepreneurial clients
Established organization-wide user experience design discipline
Created and executed annual employee review process
Hiring and mentoring of all creative staff, including user experience designers, user interface designers and sub-department heads.
UX lead for select, high-profile projects and clients
Clients included Mercer/Marsh McLennan Group, Universal Music Group, Google, Spartan Race, FIBA
Director, Digital Engagement
George P. Johnson | NYC | 2017-2018
Led the charge in the creative and technical development of digital components for experiential engagements at IBM events worldwide, including HIMSS 2018, Gartner Symposium and THINK 2018
Responsibilities included hiring technical and creative staff, managing technical and digital creative partners, developing UX/UI, functional and product specifications, building high-fidelity interactive screen prototypes, leading and participating in creative brainstorms and serving as creative technical leadership for all digital engagements
Director, Digital Engagement
George P. Johnson | NYC | 2017-2018
Led the charge in the creative and technical development of digital components for experiential engagements at IBM events worldwide, including HIMSS 2018, Gartner Symposium and THINK 2018
Responsibilities included hiring technical and creative staff, managing technical and digital creative partners, developing UX/UI, functional and product specifications, building high-fidelity interactive screen prototypes, leading and participating in creative brainstorms and serving as creative technical leadership for all digital engagements
VP, Product Development
Williams-Forrest | NYC | 2015-2017
Vice President of Product Development at Williams Forrest, a creative technology boutique agency with offices in New York City and Lancaster, PA.
Responsible for the year on year growth of the agency while overseeing the product lifecycles of numerous digital projects for clients and investors
Clients included BMW of North America, Steinway & Sons
VP, Product Development
Williams-Forrest | NYC | 2015-2017
Vice President of Product Development at Williams Forrest, a creative technology boutique agency with offices in New York City and Lancaster, PA.
Responsible for the year on year growth of the agency while overseeing the product lifecycles of numerous digital projects for clients and investors
Clients included BMW of North America, Steinway & Sons
Director, Product Development
Spies & Assassins | NYC | 2013-2015
Lead a cross-disciplinary team of 6 product architects who, in turn, served as creative and technical leadership on projects ranging from full-scale web platforms to interactive physical installations
Ensured all documentation and other technical and creative artifacts achieved a strict level of excellence in terms of content and presentation
Lead structured cross-disciplinary brainstorms via a refined process that focuses on developing rich, targeted stimuli presented in a controlled setting featuring exercises and processes specifically developed for extracting a high volume of actionable concepts in a minimal amount of time
Director, Product Development
Spies & Assassins | NYC | 2013-2015
Lead a cross-disciplinary team of 6 product architects who, in turn, served as creative and technical leadership on projects ranging from full-scale web platforms to interactive physical installations.
Ensured all documentation and other technical and creative artifacts achieved a strict level of excellence in terms of content and presentation.
Lead structured cross-disciplinary brainstorms via a refined process that focuses on developing rich, targeted stimuli presented in a controlled setting featuring exercises and processes specifically developed for extracting a high volume of actionable concepts in a minimal amount of time.
Director, Product Development
Spies & Assassins | NYC | 2013-2015
Lead a cross-disciplinary team of 6 product architects who, in turn, served as creative and technical leadership on projects ranging from full-scale web platforms to interactive physical installations
Ensured all documentation and other technical and creative artifacts achieved a strict level of excellence in terms of content and presentation
Lead structured cross-disciplinary brainstorms via a refined process that focuses on developing rich, targeted stimuli presented in a controlled setting featuring exercises and processes specifically developed for extracting a high volume of actionable concepts in a minimal amount of time
Authored the RFP and led the RFP process for the front end development partner for the 2015 BMWUSA.com redesign
Hired and mentored product development staff ranging from interns to senior product architects and participated in the vetting of all technical, project management and user experience new hires for the Spies & Assassins division of kbs+
Led and participated in various agency pitches
Clients included BMW of North America, Google, Dicks Sporting Goods, Baker & McKenzie, Harmon Kardon/Infinity, Kao Brands (Bioré) and BDO
- Authored the RFP and led the RFP process for the front end development partner for the 2015 BMWUSA.com redesign
- Hired and mentored product development staff ranging from interns to senior product architects and participated in the vetting of all technical, project management and user experience new hires for the Spies & Assassins division of kbs+
- Led and participated in various agency pitches
- Clients included BMW of North America, Google, Dicks Sporting Goods, Baker & McKenzie, Harmon Kardon/Infinity, Kao Brands (Bioré) and BDO.
- Authored the RFP and led the RFP process for the front end development partner for the 2015 BMWUSA.com redesign
- Hired and mentored product development staff ranging from interns to senior product architects and participated in the vetting of all technical, project management and user experience new hires for the Spies & Assassins division of kbs+
- Led and participated in various agency pitches
- Clients included BMW of North America, Google, Dicks Sporting Goods, Baker & McKenzie, Harmon Kardon/Infinity, Kao Brands (Bioré) and BDO.
Product Architect
Spies & Assassins | NYC | 2011-2013
Served as a thought partner for the digital creative team, developers and interaction design team, also serving as an assessor of technical feasibility
Synthesized input from internal and external stakeholders to develop product vision and served as a central record-keeper for that vision and turned high-level software requirements into client facing proposals and SOWs and developed detailed technical requirements documentation for on and off-web digital and interactive projects
Developed product and business requirement documents and partnered with client services staff to provide client-friendly explanations of technical solutions and product vision
Collaborated with developers, U/X designers, and vendors to establish the technical vision and analyzed tradeoffs between usability and performance needs while collaborating with producers to drive technical development
Provided input to producers to develop timelines, work estimates, and cost estimates
Product Architect
Spies & Assassins | NYC | 2011-2013
Served as a thought partner for the digital creative team, developers and interaction design team, also serving as an assessor of technical feasibility.
- Synthesized input from internal and external stakeholders to develop product vision and served as a central record-keeper for that vision and turned high-level software requirements into client facing proposals and SOWs and developed detailed technical requirements documentation for on and off-web digital and interactive projects.
- Developed product and business requirement documents and partnered with client services staff to provide client-friendly explanations of technical solutions and product vision.
- Collaborated with developers, U/X designers, and vendors to establish the technical vision and analyzed tradeoffs between usability and performance needs while collaborating with producers to drive technical development.
- Provided input to producers to develop timelines, work estimates, and cost estimates
Product Architect
Spies & Assassins | NYC | 2011-2013
Served as a thought partner for the digital creative team, developers and interaction design team, also serving as an assessor of technical feasibility.
- Synthesized input from internal and external stakeholders to develop product vision and served as a central record-keeper for that vision and turned high-level software requirements into client facing proposals and SOWs and developed detailed technical requirements documentation for on and off-web digital and interactive projects.
- Developed product and business requirement documents and partnered with client services staff to provide client-friendly explanations of technical solutions and product vision.
- Collaborated with developers, U/X designers, and vendors to establish the technical vision and analyzed tradeoffs between usability and performance needs while collaborating with producers to drive technical development.
- Provided input to producers to develop timelines, work estimates, and cost estimates
Senior Digital Strategist
kbs+ | NYC | 2010-2011
Role was a hybrid creative technologist + digital strategist + solutions architect
Agency-side technical lead for the BMWUSA.com platform. In charge of coordinating technical partners across a variety of capabilities with agency-side project management, ID/UX and creative
- Responsible for developing technical strategies for web, tablet and mobile devices and transforming the BMWUSA platform into a device-agnostic digital delivery system
Worked in collaboration with BMWNA’s Chief Solutions Architect to develop and execute all enhancement and maintenance of the BMWUSA.com platform
Architected data schemas and sourced data for large-scale data visualization projects
Represented the agency in the RFP process for a technical professional services provider for BMWUSA.com
Clients included BMW of North America, kbs+ new business, BMW Active E, and kbs+
Senior Digital Strategist
kbs+ | NYC | 2010-2011
Role was a hybrid creative technologist + digital strategist + solutions architect.
Agency-side technical lead for the BMWUSA.com platform. In charge of coordinating technical partners across a variety of capabilities with agency-side project management, ID/UX and creative.
- Responsible for developing technical strategies for web, tablet and mobile devices and transforming the BMWUSA platform into a device-agnostic digital delivery system.
Worked in collaboration with BMWNA’s Chief Solutions Architect to develop and execute all enhancement and maintenance of the BMWUSA.com platform.
Architected data schemas and sourced data for large-scale data visualization projects.
Represented the agency in the RFP process for a technical professional services provider for BMWUSA.com.
Clients included BMW of North America, kbs+ new business, BMW Active E, and kbs+
Senior Digital Strategist
kbs+ | NYC | 2010-2011
Role was a hybrid creative technologist + digital strategist + solutions architect.
Agency-side technical lead for the BMWUSA.com platform. In charge of coordinating technical partners across a variety of capabilities with agency-side project management, ID/UX and creative.
- Responsible for developing technical strategies for web, tablet and mobile devices and transforming the BMWUSA platform into a device-agnostic digital delivery system.
Worked in collaboration with BMWNA’s Chief Solutions Architect to develop and execute all enhancement and maintenance of the BMWUSA.com platform.
Architected data schemas and sourced data for large-scale data visualization projects.
Represented the agency in the RFP process for a technical professional services provider for BMWUSA.com.
Clients included BMW of North America, kbs+ new business, BMW Active E, and kbs+
Senior Technical Project Manager
kbs+ | NYC | 2006-2010
Project management and technical lead for site enhancement and maintenance of the BMWUSA.com platform, as well as participating in various interactive marketing projects for BMW of North America
Project management and technical lead on various 2 to 15 person-team interactive marketing projects including micro sites, dynamic CMS-driven online applications, online video, banner and email campaigns, working with account management, art directors/designers, developers, numerous partner firms and the client to create award-winning interactive media
Developed project plans, cost estimates, work breakdown structures and statements of work associated with incremental projects as well as developing and managing the yearly retainer scope for my department
Co-“product owner” for BMWUSA.com in the context of the Agile software development/project management methodology
During my first two years on the BMWUSA.com project, BMW of North America was awarded with the honor of “2006 and 2007 Interactive Marketer of the Year” by J.D. Power and Associates. BMWUSA.com continues to place highly in this biannual industry review
Senior Technical Project Manager
kbs+ | NYC | 2006-2010
Project management and technical lead for site enhancement and maintenance of the BMWUSA.com platform, as well as participating in various interactive marketing projects for BMW of North America.
- Project management and technical lead on various 2 to 15 person-team interactive marketing projects including micro sites, dynamic CMS-driven online applications, online video, banner and email campaigns, working with account management, art directors/designers, developers, numerous partner firms and the client to create award-winning interactive media.
- Developed project plans, cost estimates, work breakdown structures and statements of work associated with incremental projects as well as developing and managing the yearly retainer scope for my department.
- Co-“product owner” for BMWUSA.com in the context of the Agile software development/project management methodology.
- During my first two years on the BMWUSA.com project, BMW of North America was awarded with the honor of “2006 and 2007 Interactive Marketer of the Year” by J.D. Power and Associates. BMWUSA.com continues to place highly in this biannual industry review.
Senior Technical Project Manager
kbs+ | NYC | 2006-2010
Project management and technical lead for site enhancement and maintenance of the BMWUSA.com platform, as well as participating in various interactive marketing projects for BMW of North America.
- Project management and technical lead on various 2 to 15 person-team interactive marketing projects including micro sites, dynamic CMS-driven online applications, online video, banner and email campaigns, working with account management, art directors/designers, developers, numerous partner firms and the client to create award-winning interactive media.
- Developed project plans, cost estimates, work breakdown structures and statements of work associated with incremental projects as well as developing and managing the yearly retainer scope for my department.
- Co-“product owner” for BMWUSA.com in the context of the Agile software development/project management methodology.
- During my first two years on the BMWUSA.com project, BMW of North America was awarded with the honor of “2006 and 2007 Interactive Marketer of the Year” by J.D. Power and Associates. BMWUSA.com continues to place highly in this biannual industry review.
Freelance Interactive Producer
web dev lab | SF, CA | 2001-2006
Provided design, development and content creation services for a variety of clients on a freelance/consultatory basis
Designed branding and online marketing materials for clients, including community based web sites, microsites, and banner ads
Specialized in developing dynamic, database-driven web sites based on open source CMS solutions
Performed post-design configuration, support, training and production services for clients
Provided consultation services including search engine optimization, marketing strategies via targeted banner/text ads and RSS/ATOM news feeds
Provided technical and creative writing services and content creation
Projects ranged from eBay auction presentation to full blown community web sites
Freelance Producer
kbs+ | NYC | 2006-2010
Provided design, development and content creation services for a variety of clients on a freelance/consultatory basis.
- Designed branding and online marketing materials for clients, including community based web sites, microsites, and banner ads.
- Specialized in developing dynamic, database-driven web sites based on open source CMS solutions.
- Performed post-design configuration, support, training and production services for clients.
- Provided consultation services including search engine optimization, marketing strategies via targeted banner/text ads and RSS/ATOM news feeds.
- Provided technical and creative writing services and content creation.
- Projects ranged from eBay auction presentation to full blown community web sites
Freelance Interactive Producer
web dev lab | SF, CA | 2001-2006
Provided design, development and content creation services for a variety of clients on a freelance/consultatory basis.
- Designed branding and online marketing materials for clients, including community based web sites, microsites, and banner ads.
- Specialized in developing dynamic, database-driven web sites based on open source CMS solutions.
- Performed post-design configuration, support, training and production services for clients.
- Provided consultation services including search engine optimization, marketing strategies via targeted banner/text ads and RSS/ATOM news feeds.
- Provided technical and creative writing services and content creation.
- Projects ranged from eBay auction presentation to full blown community web sites
Senior Web Designer
Beatnik, Inc. | SF, CA | 1999-2001
Front-end development of Beatnik.com site through two redesigns and Mixman.com through one redesign
Designed and developed interfaces for a wide range of platforms including Palm PDA, PCs, and web-aware kiosks
Served in webmaster role for five months. Developed and executed change control process including all code deployment to production site and source code control, management of QA team, and content maintenance of all company websites
Designed and developed front end for company’s online e-commerce application, including IA, UX, art direction and integration with WebLogic back end
Implemented and maintained company-wide asset management system using Canto Cumulus
Senior Web Designer
Beatnik, Inc. | SF, CA | 1999-2001
Front-end development of Beatnik.com site through two redesigns and Mixman.com through one redesign
Designed and developed interfaces for a wide range of platforms including Palm PDA, PCs, and web-aware kiosks
Served in webmaster role for five months. Developed and executed change control process including all code deployment to production site and source code control, management of QA team, and content maintenance of all company websites
Designed and developed front end for company’s online e-commerce application, including IA, UX, art direction and integration with WebLogic back end
Implemented and maintained company-wide asset management system using Canto Cumulus
Senior Web Designer
Beatnik, Inc. | SF, CA | 1999-2001
Front-end development of Beatnik.com site through two redesigns and Mixman.com through one redesign
Designed and developed interfaces for a wide range of platforms including Palm PDA, PCs, and web-aware kiosks
Served in webmaster role for five months. Developed and executed change control process including all code deployment to production site and source code control, management of QA team, and content maintenance of all company websites
Designed and developed front end for company’s online e-commerce application, including IA, UX, art direction and integration with WebLogic back end
Implemented and maintained company-wide asset management system using Canto Cumulus
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Award Highlights
Award Highlights
George P. Johnson | IBM Watson Headquarters, Atlanta
GOLD, Communicator Awards, Corporate Communications | 2018 Communicator Awards
GOLD, MarCom Awards, Marketing / Promotional Campaign: Integrated Marketing | 2018 MarCom Awards
kbs+ | BMWi: The Electronaut Effect
Merit, 2014 Oneclub One Show - Interactive
kbs+ | BMWi: A Window Into the Near Future
2013 Best in Show, Media Post Digital Out of Home Awards | Sep 2013, Media Post
2013 Best Augmented Reality, Media Post Digital Out of Home Awards | Sep 2013, Media Post
2013 Window / Pop-up Shop, Media Post Digital Out of Home Awards | Sep 2013, Media Post
2013 Gold OBIE | May 2013, OBIE
2013 OSI Pencils: Bronze | 2013, Oneclub
kbs+ | BMWUSA.com
2006 Interactive Marketer of the Year | J.D. Power & Associates
2007 Interactive Marketer of the Year | J.D. Power & Associates